Client care

Contact us

We are here to help with sizing, orders, returns and anything in between.

Write to us

We would love to hear from you

Send us a message using the form, or email us directly. Please include your order number if your question is about an existing order.

Hours

Monday – Friday, 9am – 5pm MT

We reply to every message within one business day.

Registered office

Growth Atelier LLC
313 C St, Rock Springs, WY 82901, United States

This is our registered business address. We operate online only — please do not send returns here without a return authorization.

Quick answers

Before you write

How long does delivery take?

Orders are prepared within 1–2 business days. Standard delivery takes 3–7 business days and Express delivery 2–3 business days after dispatch. You will receive a tracking link by email as soon as your order ships.

How do I start a return or exchange?

Email contact@growthateliershop.com with your order number and the items you would like to return or exchange. We will reply within one business day with a prepaid return label and instructions.

Can I change or cancel my order?

We prepare orders quickly. If you need to make a change, email us at contact@growthateliershop.com within 2 hours of placing your order and we will do our best to help. Once an order has shipped it can no longer be changed, but you can return it under our returns policy.